Tell us what happened
Please write to Nationwide Motor Leasing, HQ Sourcing Ltd, Star Ironworks, Greenacres Road, Oldham, England, OL4 2BT. Include your name, contact details, quote or order reference, the vehicle involved and a clear description of the problem.
What happens next
We will acknowledge the complaint, investigate the relevant quotation, communication and supplier records, and provide a response as soon as reasonably possible. If another company is responsible for part of the service, we will explain this and provide the appropriate contact route.
Finance-provider complaints
If your complaint concerns a finance provider or regulated finance process, the final quotation and agreement will identify the responsible firm and its formal complaints procedure. Any escalation rights depend on the firm and product involved.